Terms of Service
These terms govern use of Clearmarks, operated by Sheva L. Y. Group LTD (registered number 515900322), Maoritsio Vitale 9, Tel Aviv 6965104, Israel ("we", "us"). By using the service you agree to them.
1. What the service does
Clearmarks connects to a business's advertising, payment and accounting accounts, reads performance and financial data from them, and produces reporting, analysis and recommendations about that business's marketing profitability.
The service acts only on what you have approved, inside limits you set. Any change to advertising spend, published content, records or code is prepared by the service and carried out only after a person you have authorised explicitly approves it, or under a standing approval you have chosen to grant for a specific low-risk action. A standing approval is limited in scope and amount, and you can withdraw it at any time.
2. Your account
- You must be authorised to act for the business you register, and to connect the accounts you connect.
- You are responsible for who you invite and what role you give them.
- Sign-in links are personal. Do not forward them.
- Tell us promptly at hello@clearmarks.co if you believe an account has been accessed by someone who should not have it.
3. Connected accounts
You choose which third-party accounts to connect, and you may disconnect any of them at any time. On disconnection we destroy the stored credentials for that account immediately and stop reading from it.
Your use of those third-party services remains governed by your agreements with them. We are not responsible for their availability, their data accuracy, or changes they make to their APIs. Where a provider's data is unavailable or incomplete, the service reports that gap rather than filling it in.
4. Your data
You retain all rights in the data you connect. We process it only to provide the service, as described in our Privacy Policy. We do not sell it, share it between customers, or use it to train AI models.
5. Accuracy, and its limits
The service computes figures from the data your connected sources report. Two consequences you should take seriously:
- Our output is only as good as the sources. Where sources disagree, are delayed, or are missing, the service says so — but it cannot correct data it was never given.
- Recommendations are not professional advice. They are analysis to inform your decision. They are not financial, tax, legal or accounting advice, and you remain responsible for decisions you make about your business.
Advertising platforms may restate figures after the fact, particularly inside attribution windows. The service flags data that is not yet settled.
6. Acceptable use
You agree not to:
- connect accounts you are not authorised to connect;
- attempt to access another customer's data, or probe, scan or interfere with the service;
- use the service to breach any advertising platform's terms, or any applicable law;
- resell or white-label the service without our written agreement.
7. Fees
Fees, billing period and included departments are as set out in your order or subscription. Fees are payable in advance and, unless required by law, are non-refundable for a period already begun. We will give at least 30 days' notice before any price change takes effect.
8. Availability
We aim to keep the service available and to run reporting on schedule, but we do not guarantee uninterrupted operation. We may carry out maintenance, and we depend on third-party providers whose outages can delay data.
9. Ending the agreement
- You may cancel at any time, effective at the end of the current billing period.
- We may suspend or end an account that breaches these terms, or for non-payment, with notice where reasonably practicable.
- On closure, we delete your business data within 30 days and destroy your encryption key. You can export your data before closure; ask us and we will help.
10. Liability
Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be limited.
Subject to that, we are not liable for indirect or consequential loss, loss of profit, revenue, goodwill or anticipated savings; and our total liability in any twelve-month period is limited to the fees you paid in that period.
The service is provided "as is" to the fullest extent permitted by law.
11. Changes to these terms
We may update these terms. Material changes will be notified by email at least 30 days before they take effect. Continuing to use the service after that means you accept them.
12. Governing law
These terms are governed by the laws of the State of Israel, without regard to its conflict of law rules. The competent courts of Tel Aviv-Yafo have exclusive jurisdiction over any dispute arising out of them.
13. Contact
Sheva L. Y. Group LTD
Maoritsio Vitale 9, Tel Aviv 6965104, Israel
hello@clearmarks.co